We will hold your items for 5 days, starting at the time that we notify you that your order is ready for pickup. If you do not pick up your order in that time frame, we will initiate your refund 5-1/2 days from the time your order was ready for pickup.

Orders are usually processed within 1–3 business days. Delivery times vary by Local orders 5–7business days. International orders 10–20 business days. You’ll receive a tracking number once your order is on its way.

Orders are usually processed within 1–3 business days. Delivery times vary by Local orders5–7business days. International orders10–20business days. You’ll receive a tracking number once your order is on its way.

Absolutely! All our products are carefully selected and tested to ensure they are100% safe pet friendly and high quality. We only partner with trusted suppliers who meet international safety standards. Your pet’s health and happiness are our#1 priority.

At “The Pet Attic”, we accept all major forms of credit cards, as well as several other forms of payment:

• American Express
• Discover
• MasterCard
• Visa
• PayPal

We do not accept the following forms of payment:

• CODs
• Layaway plans
• Merchandise Return Cards

Important Payment Information:

• Credit cards are not charged until order products are shipped.
• Some debit and bank check cards may reflect deduction of funds immediately upon order. This is an authorization only. Funds will be collected by “The Pet Attic” upon shipment of products.
• For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
• Merchandise Return Cards are valid for in-store purchases only.

Yes! We regularly offer discounts on selected products and collections. Keep an eye on our store banners or sign up for our newsletter to stay updated.

Absolutely! All payments are processed through secure, encrypted gateways. We never store your card details, so you can shop with complete peace of mind.

Orders are usually processed within 1–3 business days. Delivery times vary by Local orders5–7business days. International orders10–20business days. You’ll receive a tracking number once your order is on its way.

Yes! Once your order is shipped, you’ll receive a tracking link by email so you can follow your package in real time.

Most orders arrive within 7–15 business days, depending on your location. A tracking number will be emailed once your order ships.